Program Assistant
Starting Pay Rate: $19.75/Hour
Job Summary
The UW Extension Program Assistant provides support to educators and customer service to patrons/volunteers related to planning, communicating, and implementing educational programs within the department. The position also manages assigned tasks with sound independent judgment.
Essential Functions and Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.
30% Program Support:
Provides support in collaboration with educators in development and preparation of educational program communications, including mailings, e-communication, and document generation. Uses volunteer database to manage communications and manage membership. Collects and provides receipts of program fees.
25% Patron/Volunteer Assistance:
Performs receptionist duties (phone, email, in-person correspondence and follow-up, direct calls, answer questions, schedule appointments, monitor office voicemail).
20% Registrations:
Maintains and collects registrant’s information for various educational programming. Uses program specific software to maintain registration and member information.
10% Reservations/Meeting Coordination:
Reserves locations and logistics for educational programming on-site and off-site.
5% Purchasing:
Maintains and orders basic office supplies (office paper, toner). Tracks and submits advanced office supplies or program specific supply requisition to Senior Program Assistant.
5% General Office:
Processes department mail (incoming and out-going, provide mail follow-up as needed, general office maintenance of office space and office equipment). Maintains and filea general office documents. Records staff meeting minutes. Assists with office civil rights file retention and miscellaneous document retention.
5% Office Equipment and Supply Management:
Maintains, tracks, fulfills office owned equipment and supply check-out requests for volunteer use. Uses check-out process developed, including equipment/supply check-out calendar and forms.
Supervision Exercised
None
Minimum Education Qualifications
Education and/or Experience Requirements:
- High School Diploma required.
- Minimum 2 years administration assistant experience.
- Licenses, Certifications, and Other Requirements:
N/A
Minimum Knowledge, Skills, and Abilities Qualifications
- In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
- Effective oral and written communication skills.
- Able to prioritize and multi-task ongoing office functions.
- Proficient in Microsoft Office and Google Suites.
- Ability to work in a small office team.
Physical Requirements
- Prolonged periods of sitting and working at a computer.
- Periodic periods of standing or walking
Work Environment
Typical office environment.
EOE / ADA Statement
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.
Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status.
Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.