Children and Families Manager
Port Washington, WI
Full Time
Experienced
Full Time Exempt Position
Starting Pay Range- 108,763- $139,000
Job Summary
The Children and Families Manager formulates administrative and operational strategies for program development, quality assurance and program improvements within the Children and Families Division (Child Protective Services, Youth Justice, Kinship Care, Foster Care, Independent Living, Birth-To-Three, Children’s Long-Term Support, and Children’s Community Options) and systems within the Children and Families Division. Evaluates divisional programs in terms of consistency, compliancy, and effectiveness and identifies challenges to initiate modifications as needed. Plans, organizes, coordinates, directs, and administers the effective and efficient operations of the programs and service delivery within the division. Serves as a collaborative member of the Human Services Senior Leadership Team and helps form the strategic direction of the Department. Develops and implements divisional policies, procedures, and guidelines consistent with departmental policies and in accordance with federal, state, and administrative codes and interprets these to other staff and agencies. Provides visionary leadership and coaching to division supervisors and staff. Manages the Children and Families Division budget, assists in overseeing existing contracts, monitors fiscal activities, ensures efficiency, accuracy and timeliness and successful achievement of and reporting on data pertaining to measurable outcomes of service delivery and funding in preparing reports to county, state, and legal authorities. Builds relationships with community partners, advocacy organizations, schools, law enforcement agencies, and court systems to build strong partnerships to address systemic issues for children and families. Participates and is influential on the development and implementation of federal, state, and county legislation that impacts children and families. Responsible for recruitment, hiring decisions for the division, ensures proper training and address employee disciplinary issues. Identifies, writes, oversees, and reports on existing grants.
Essential Functions and Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.
20% Provides Visionary Leadership and Coaching to Division Supervisors and Staff:
Performs employee reviews and assessments. Assists in developing leadership plans and follow through on goals.
15% Formulates Administrative and Operational Strategies for Program Development, Quality Assurance and Program Improvements within the Children and Families Division:
Manages the day-to-day division functions, manages small project teams to develop, execute and complete tasks. Documents functional tasks and reports to director.
15% Evaluates Divisional Programs in Terms of Consistency, Compliancy, and Effectiveness and Identifies Challenges in Order to Initiate Modifications as Needed. Plans, Organizes, Coordinates, Directs, and Administers the Effective and Efficient Operations of the Programs and Service Delivery within the Division:
Studies data to see patterns for improvement, develops a strategy that team members can use to better reach program goals, determine appropriate timelines and monitor progress, adhere to accreditation standards.
15% Serves as a Collaborative Member of the Human Services Senior Leadership Team and Helps form the Strategic Direction of the Department:
Collaborates with team members and works to develop and follow through with the strategic plan.
10% Develops and Implements Divisional Policies, Procedures and Guidelines Consistent with Departmental Policies and in Accordance with Federal, State, and Administrative Codes and Interprets these to Other Staff and Agencies:
Interpret state and federal statues, policies, and standards to ensure county policy, procedure and practices aligns, adhere to accreditation standards.
5% Builds relationships with community partners, advocacy organizations, schools, law enforcement agencies, and court systems to build strong partnerships to address systemic issues for children and families:
Participates in community events, aligns with partners for joint service coordination, engages to determine community and partner needs. Attends state and county human services meetings for partnership and collaboration opportunities.
5% Participates and is influential on the development and implementation of federal, state, and county legislation that impacts children and families:
Participates in development of policy that affects children and families.
5% Responsible for recruitment, hiring decisions for the division, ensures proper training and address employee disciplinary issues:
Updates job description, develops interview protocol, interviews, onboards and trains new staff. Monitors and documents employee performance and determines assets to encourage and improvement in deficiencies.
5% Identifies, writes, oversees, and reports on existing grants:
Understands the structure, objects, programs, and finances of the division, research grant opportunities, drafts and submits grant proposals, maintains relationship with stakeholders, maintains records and reports on the grant.
5% Manages the Children and Families Division budget, assists in overseeing existing contracts, monitors fiscal activities, ensures efficiency, accuracy and timeliness and successful achievement of and reporting on data pertaining to measurable outcomes of service delivery and funding in preparing reports to county, state and legal authorities:
Reviews budget monitoring reports, assists in determining spending patterns and where money should be allocated.
Supervision Exercised
Children and Families Supervisor, Children and Families IA Supervisor, B3 Service Coordinator, CLTS Case Manager/CLTS Intake Eligibility and Case Manager
Minimum Education Qualifications
Education and/or Experience Requirements:
Licenses, Certifications, and Other Requirements:
None specified.
Minimum Knowledge, Skills, and Abilities Qualifications
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
Physical Requirements
Work Environment
Job functions are within the Ozaukee County Administration Center but there is frequent meeting with clients, agencies and other organizations outside of the Department of Human Services that require travel. There are also many situations that are highly volatile due to hostile family dynamics.
EOE / ADA Statement
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.
Starting Pay Range- 108,763- $139,000
Job Summary
The Children and Families Manager formulates administrative and operational strategies for program development, quality assurance and program improvements within the Children and Families Division (Child Protective Services, Youth Justice, Kinship Care, Foster Care, Independent Living, Birth-To-Three, Children’s Long-Term Support, and Children’s Community Options) and systems within the Children and Families Division. Evaluates divisional programs in terms of consistency, compliancy, and effectiveness and identifies challenges to initiate modifications as needed. Plans, organizes, coordinates, directs, and administers the effective and efficient operations of the programs and service delivery within the division. Serves as a collaborative member of the Human Services Senior Leadership Team and helps form the strategic direction of the Department. Develops and implements divisional policies, procedures, and guidelines consistent with departmental policies and in accordance with federal, state, and administrative codes and interprets these to other staff and agencies. Provides visionary leadership and coaching to division supervisors and staff. Manages the Children and Families Division budget, assists in overseeing existing contracts, monitors fiscal activities, ensures efficiency, accuracy and timeliness and successful achievement of and reporting on data pertaining to measurable outcomes of service delivery and funding in preparing reports to county, state, and legal authorities. Builds relationships with community partners, advocacy organizations, schools, law enforcement agencies, and court systems to build strong partnerships to address systemic issues for children and families. Participates and is influential on the development and implementation of federal, state, and county legislation that impacts children and families. Responsible for recruitment, hiring decisions for the division, ensures proper training and address employee disciplinary issues. Identifies, writes, oversees, and reports on existing grants.
Essential Functions and Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.
20% Provides Visionary Leadership and Coaching to Division Supervisors and Staff:
Performs employee reviews and assessments. Assists in developing leadership plans and follow through on goals.
15% Formulates Administrative and Operational Strategies for Program Development, Quality Assurance and Program Improvements within the Children and Families Division:
Manages the day-to-day division functions, manages small project teams to develop, execute and complete tasks. Documents functional tasks and reports to director.
15% Evaluates Divisional Programs in Terms of Consistency, Compliancy, and Effectiveness and Identifies Challenges in Order to Initiate Modifications as Needed. Plans, Organizes, Coordinates, Directs, and Administers the Effective and Efficient Operations of the Programs and Service Delivery within the Division:
Studies data to see patterns for improvement, develops a strategy that team members can use to better reach program goals, determine appropriate timelines and monitor progress, adhere to accreditation standards.
15% Serves as a Collaborative Member of the Human Services Senior Leadership Team and Helps form the Strategic Direction of the Department:
Collaborates with team members and works to develop and follow through with the strategic plan.
10% Develops and Implements Divisional Policies, Procedures and Guidelines Consistent with Departmental Policies and in Accordance with Federal, State, and Administrative Codes and Interprets these to Other Staff and Agencies:
Interpret state and federal statues, policies, and standards to ensure county policy, procedure and practices aligns, adhere to accreditation standards.
5% Builds relationships with community partners, advocacy organizations, schools, law enforcement agencies, and court systems to build strong partnerships to address systemic issues for children and families:
Participates in community events, aligns with partners for joint service coordination, engages to determine community and partner needs. Attends state and county human services meetings for partnership and collaboration opportunities.
5% Participates and is influential on the development and implementation of federal, state, and county legislation that impacts children and families:
Participates in development of policy that affects children and families.
5% Responsible for recruitment, hiring decisions for the division, ensures proper training and address employee disciplinary issues:
Updates job description, develops interview protocol, interviews, onboards and trains new staff. Monitors and documents employee performance and determines assets to encourage and improvement in deficiencies.
5% Identifies, writes, oversees, and reports on existing grants:
Understands the structure, objects, programs, and finances of the division, research grant opportunities, drafts and submits grant proposals, maintains relationship with stakeholders, maintains records and reports on the grant.
5% Manages the Children and Families Division budget, assists in overseeing existing contracts, monitors fiscal activities, ensures efficiency, accuracy and timeliness and successful achievement of and reporting on data pertaining to measurable outcomes of service delivery and funding in preparing reports to county, state and legal authorities:
Reviews budget monitoring reports, assists in determining spending patterns and where money should be allocated.
Supervision Exercised
Children and Families Supervisor, Children and Families IA Supervisor, B3 Service Coordinator, CLTS Case Manager/CLTS Intake Eligibility and Case Manager
Minimum Education Qualifications
Education and/or Experience Requirements:
- Master’s Degree in Social Work required.
- Seven years of experience in Child Protection and Juvenile Justice with a minimum of 3 years of direct administrative experience.
Licenses, Certifications, and Other Requirements:
None specified.
Minimum Knowledge, Skills, and Abilities Qualifications
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
- High Level of Working Knowledge of Wisconsin Children’s Code: #48 and #938, Wisconsin Model of Practice, Wisconsin Automated Child Welfare system, CPS investigation and Ongoing Standards, Safety and Permanency for children, Family Systems approach to service delivery, Kinship Levels of Care, Foster Care Regulations/Administrative Rules, Day Care Certification Administrative Rules, Juvenile Justice Evidence Based Practice, and clinical intervention techniques.
- Excellent oral and written communication skills.
- Demonstrate an advance ability to provide training and clinical development of staff.
- Demonstrate the ability to be culturally sensitive to various ethnic and racial groups.
- Demonstrate the ability to effectively provide presentation to large groups.
- Demonstrate an advance ability to provide statistical analyzes of programmatic outcomes.
- Demonstrate an advance ability to develop and enhance support systems on behalf of target populations served.
- Demonstrate a high level of competence in social work practice, clinical intervention skills/techniques.
- Demonstrate the ability to prioritize and perform multiple tasks.
- Demonstrate the ability to problem solve crisis situations in a constructive manner.
- Demonstrate excellent organizational skills.
- Demonstrate a high-level knowledge of providing supervision, consultation, and direction on case outcomes.
- Demonstrates the ability to develop and implement policies, procedures, and prepares reports on service delivery outcomes.
In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
Physical Requirements
- Prolonged periods of sitting and working on a computer.
- Periodic periods of standing or walking.
Work Environment
Job functions are within the Ozaukee County Administration Center but there is frequent meeting with clients, agencies and other organizations outside of the Department of Human Services that require travel. There are also many situations that are highly volatile due to hostile family dynamics.
EOE / ADA Statement
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.
Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status.
Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.
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